Effective Date: 10th December 2024
At Dibyagyanam Classes, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you access our services.
Overview
Dibyagyanam Classes offers affordable online doubt-clearing sessions for CBSE Class 10 students (Session 2024-25) in Mathematics, Science, or both subjects. The services are available to students or their guardians registering on their behalf. By using our services, you agree to the terms of this Privacy Policy.
Information We Collect
- Personal Information: This includes details such as your name, email address, phone number, and any other information you provide when registering for the service.
- Account Information: This includes your login credentials, preferences, and any other data related to your account on our platform.
- Usage Data: This includes information about how you interact with our website or online sessions, such as session participation, login history, and session feedback.
- Payment Information: We collect details related to your payment method and transaction history for billing purposes.
How We Use Your Information
- To Provide Services: Your personal and account information is used to manage your registration, deliver online sessions, and provide customer support.
- To Improve Our Services: We use usage data to analyze trends, improve user experience, and enhance the quality of our offerings.
- To Communicate with You: We may send you important updates regarding your account, payment confirmation, and other necessary notifications related to the service.
- To Process Payments: Your payment information is processed to charge you for the services you purchase.
Data Security
We implement appropriate technical and organizational measures to ensure that your personal information is secure. We use encryption and secure servers to protect sensitive data, including payment details.
Data Retention
We retain your personal information only for as long as necessary to provide you with our services and comply with legal obligations. Once the information is no longer needed, it will be deleted or anonymized.
Third-Party Sharing
We do not share your personal information with third parties except as necessary for the functioning of the service (such as payment processors or technical service providers). We ensure that any third parties we work with maintain the confidentiality and security of your data.
Your Rights
You have the right to access, correct, or delete your personal information at any time. If you would like to exercise these rights, please contact us at the provided contact details.
Termination of Account and Data Deletion
We may terminate your account and delete your personal data if you violate the terms outlined in our Terms of Service, including issues such as indiscipline behavior, misconduct, or inappropriate obstruction during classes.
Customer Support
If you have any questions or concerns about your data or this Privacy Policy, please contact us at:
- Email: info@dibyagyanam.com
- Phone: 8260863490
Data Privacy
Dibyagyanam Classes is committed to ensuring the privacy of your personal data and account information. We do not share or sell your data to any unauthorized third parties. We take necessary steps to comply with data protection laws and ensure your privacy rights are respected.
Disclaimer
Our online doubt-clearing sessions supplement your learning and do not guarantee specific academic results. The outcomes of these sessions depend on individual effort and understanding.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or via email.